Customer Support & Project Management


years of professional and reliable service

We offer good old fashioned customer service using tried and tested processes and systems, proving that efficiency and service can come with a face and a name, building relationships upon trust. We may not always be the cheapest but we are best-in-class.

Our high customer retention rate is testimony to our years of providing professional and reliable service. Some of our longest standing clients have been working with us for more than two decades and we have formed real and long-lasting relationships with them. Often this means we are ‘a friend of the family’ and customers integrate us directly into their production processes, relying on us to provide honest advice and deliver upon complex requirements.

iso-9001 certified

We are well known for the reliability of our service and are ISO9001 compliant which means we can achieve and maintain a guaranteed service level for all of our customers. With our bespoke Customer Management Systems all of our customers are provided with historical order information and comprehensive real-time production and delivery reports.

JS Burgess ISO 9001 Certified UK Manufacturer

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how can We help?

If you have any questions about JS Burgess, please fill out the form below and we’ll get back to you as soon as possible.

Alternatively, you can call us on 01663 719 300 or email us at